Warranty Information

Warranty

1. DURATION : One (1) year from the date of purchase by the original purchaser ( retail customer ) on products used solely for consumer applications; if a product is used for business, commercial, or industrial applications, the warranty per iod will be limited to ninety (90) days from the date of purchase.

2. WHO GIVES THIS WARRANTY (WARRANTOR): CHONGQING DINKING POWER MACHINERY CO., LTD

3. WHO RECEIVES THIS WARRANTY(PURCHASER): The original purchaser (other than for purposes of resale) of the Genmax's inverter.

4. WHAT PRODUCTS ARE COVERED BY THIS WARRANTY: Any portable generator supplied or manufactured by Warrantor.

5. WHAT IS COVERED UNDER THIS WARRANTY: Substantial defects on material and workmanship which occur within the duration of the warranty period.

 

WHAT IS NOT COVERED UNDER THIS WARRANTY:

  • Transportation changes for sending the product to Warrantor or its authorized service representative for warranty service, or for shipping repaired or replacement products back to the customer; these charges must be borne by the customer.
  • Damages caused by abuse, accident, shipping, misuse, overloading, modification, and the effects of corrosion, erosion and normal wear and tear.
  • Warranty is voided if the customer fails to install, maintain and operate the product in accordance with the instructions and recommendations set forth in the owner's manual(s), or if the product is used as rental equipment.
  • Pre-delivery service, i.e. assembly, oil or lubricants, and adjustment.
  • Items or service that are normally required to maintain the product, i.e. lubricants and filters.
  • Warrantor will not pay for repairs or adjustments to the product, or for any costs or labour, performed without Warrantor's prior authorization.

 

EXCLUSIONS AND LIMITATIONS :

Warrantor makes no other warranty of any kind, express or implied. Implied warranties, including warranties of merchantability and of fitness for a particular purpose, are hereby disclaimed. This warranty service described above is the exclusive remedy under this warranty; liability for incidental and consequential damages is excluded to the extent permitted by law.


RESPONSIBILITIES OF PURCHASER UNDER THIS WARRANTY:

  • The purchaser must provide dated proof of purchase and must notify Warrantor within the warranty period.
  • Deliver or ship the serviced generator or component to the nearest Warrantor's authorized service representative.
  • Freight costs, if any, must be borne by the purchaser.

HAVE QUESTIONS?

Phone: 0086-188 8312 2007